_2020년 3월 모의_[ 고1 ]_18번

Anne 숑 · [ 고1 ] [ 2020 3월 ] 18번

 

Dear Ms. Spadler, 

You’ve written to our company complaining that your toaster, which you bought only three weeks earlier, doesn’t work. You were asking for a new toaster or a refund. Since the toaster has a year’s warranty, our company is happy to replace your faulty toaster with a new toaster. To get your new toaster, simply take your receipt and the faulty toaster to the dealer from whom you bought it. The dealer will give you a new toaster on the spot. Nothing is more important to us than the satisfaction of our customers. If there is anything else we can do for you, please do not hesitate to ask. 

Yours sincerely, 

Betty Swan